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This morning one of the guys asked me a couple of questions about Pack-And-Go and following the questions I found he is having "Can't save because of a corrupt file" issues with his assembly. I was seeing this yesterday and in talking in the office we learned that the other engineer here is seeing the same thing. I searched the forum but did not get any recent hits for corrupt files so I thought I would ask so I could add to someone Else's SPR if there is one open. This did not start happening until we "Upgraded" to SP2 last week. We currently are only seeing this with assemblies.

 

     The issue is that when creating an assembly we are suddenly consistently unable to save the assembly due to a "Corrupt File" error. One of the engineers stated that if he "just kept trying" it would eventually save the file. That has not worked for the other two of us. Yesterday I learned that if I saved the assembly after every new feature (cut or part added and placed) I had no problem. But let me forget and add and mate 2 or 3 new parts, even if they are the same part and I will get the corrupt file every time. I am making an auger that consists of 1) a base tube, 2) several sections of flighting and 3) several flighting stiffeners a total of 3 distinct parts. And yet with all of those items in the assembly I get a corrupt file for adding another one and mating it in the same manner as the previous one.

 

If someone has been having this issue and started a SPR please let me know. In the mean time I will start a  SW RX and send it off to FunTech to get it started.


Categories: Modeling and Assemblies, Assemblies

Comments
Last comment By: Dennis Dohogne   Mon, 27 Mar 2017 19:25:53 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

In the last 30 minutes we've just had exactly the same issue. It took 10 or so times to try to save which it eventually did.

 

So its not just yourself!!!!!

 

Steve

By: Steve Crompton  Wed, 01 Mar 2017 14:51:26 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I have a specific file that corrupts no matter how many times I recreate it from scratch. This is with 2017 SP1. There is an SPR1005204 for that.

 

I'm keeping my eyes peeled on this as I am debating and tentatively scheduled to roll-out SP2 on Tueday.

By: Scott Casale  Wed, 01 Mar 2017 14:58:06 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Scott, at this time my advice is DON'T DO IT!

Since this is with several different files I will send it off for an SPR and reference your's when I do.

By: Jim Steinmeyer  Wed, 01 Mar 2017 15:01:55 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I had that happen right after we upgraded to SP2 - but it only lasted for a few days.. Even if and when I made changes and I tried to save and that message would pop up, I would try to save again and then select cancel instead of ok, then another dialog box would pop up and ask if I wanted to keep or discard the changes and I'd hit keep and all was well. 

 

But now it didn't happen for awhile, now I'm like is it going to come up again, or is it a relationship with a timeout issue, which is what I suspected what's happening.  So for me if it came up, I don't know of any info loss..

By: John Stoltzfus  Wed, 01 Mar 2017 15:02:44 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

The inability to check-in due to the over 100ms issue was supposed to be addressed with SP2. - May be related.

By: Scott Casale  Wed, 01 Mar 2017 15:06:13 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Well, the first attempt at an RX failed as the assembly worked fine for several new parts. But a co-worker had the problem as I was working - go figure. He has never run an RX and just kept going so I will try again a few times today.

By: Jim Steinmeyer  Wed, 01 Mar 2017 15:20:17 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Are you sure it's not your hardware or your modelling techniques?  That's what I've been told by Timothy Taby, and he should know, he's evaluated my computer setup and my methods.  It can't be the software!!!!

  solidworks says that 2017 sp2 is ready for download but it isn't

 

ONE and TWO

By: Dennis Dohogne  Wed, 01 Mar 2017 15:42:46 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

That's it! The hardware hasn't changed, the methods haven't changed. And it's happening to all 3 of us that upgraded to SP2 last week. It must be our fault.

 

ONE and TWO

By: Jim Steinmeyer  Wed, 01 Mar 2017 15:50:34 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Jim Steinmeyer and John Stoltzfus , apparently we need some new hardware and some remedial training.  I feel so awful that I'm doing something wrong and SolidWorks has been so egregiously accused of wrongdoing!  This is a sin that only God can forgive!!!

 

I feel so ashamed. 

By: Dennis Dohogne  Wed, 01 Mar 2017 16:11:52 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Dennis Dohogne wrote:

some remedial training.

The only training we were getting is "Medieval Training" - just like a cow chewin it's cud - eat new stuff, regurgitate and chew the old stuff anyhow.........

By: John Stoltzfus  Wed, 01 Mar 2017 16:16:26 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Well it could be any of the following updates;

 

  1. LinkedIn (They just got a new look)
  2. or Yahoo (billion user gotcha's)
  3. Twitter
  4. Pinrest
  5. Facebook
  6. Firefox
  7. Google
  8. Adobe Reader
  9. Java
  10. Windows 98
  11. Windows 99
  12. Windows 2000
  13. Windows NT
  14. Windows 7
  15. Windows 8
  16. Windows 9
  17. Windows 10
  18. SolidWorks 2017 SP2 (nah surely not that)
  19. Yep - you take the blame again (bravo)
By: John Stoltzfus  Wed, 01 Mar 2017 16:00:55 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I've been getting corrupt files since 2017 SP2.  It seems to be related to assemblies, configurations, design tables, and even maybe to the new Tree Order option.  SP2.1 needs to be released ASAP.

By: M. B.  Wed, 01 Mar 2017 16:21:05 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Well so far based on my experiences of 2017 in general, come 2018 I will be waiting until at least sp3 before installing. For me this version has been as buggy as I can remember and I've been a user since 2006.

ONE and TWO

By: Steve Crompton  Wed, 01 Mar 2017 16:33:52 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

We waited until SP4 on 2016 and may do so for 2017 as well.

By: Andy Sanders  Wed, 01 Mar 2017 16:35:54 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

DELICIOUS!

By: Scott Casale  Wed, 01 Mar 2017 17:21:46 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

That's getting old.

By: Scott Casale  Wed, 01 Mar 2017 17:24:27 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

M. B.

Is that all?  It sounds like you are really stressing the software beyond what it is intended to do!  <Heavy sarcasm>

 

It must be your technique or your hardware.  Are you holding your mouth just right? <More sarcasm>

 

ONE and TWO <NO Sarcasm!!>

By: Dennis Dohogne  Wed, 01 Mar 2017 16:28:07 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

On a few of our machines we just cannot open some assemblies, never mind edit them and get a corrupt file - Waiting on our VAR to come back with a fix!!!

 

We have also updated PDM pro, but that is working fine and updated without a glitch or anything.

 

We can open up an assembly on one machine, try it on another and it will not open!!

By: Paul Oliver  Mon, 13 Mar 2017 13:55:57 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Paul Oliver wrote:

 

On a few of our machines we just cannot open some assemblies, never mind edit them and get a corrupt file - Waiting on our VAR to come back with a fix!!!

 

We have also updated PDM pro, but that is working fine and updated without a glitch or anything.

 

We can open up an assembly on one machine, try it on another and it will not open!!

You'll be waiting a loooooooooooooooong time for this.  This is one of many issues with SWX2017 and beyond what your VAR can solve.

By: Dennis Dohogne  Mon, 13 Mar 2017 14:33:19 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

It is interesting that we seem to  "have worked through" these issues and are no longer having the Unable to Save Corrupt File problem.

I have no idea what the cause was or why it appears resolved as we haven't changed anything.

By: Jim Steinmeyer  Mon, 13 Mar 2017 15:00:26 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Years ago I worked for McDonnell Aircraft making F-15's, F/A-18's, AV8-B's and T-45's.  We had a saying:  "Problems that go away by themselves tend to come back by themselves."  I'm encouraged by your observations, Jim, but I'm staying off of 2017 except for those assemblies we've already converted.  I've seen and encountered so many problems with 2017 I really regret going there.  I want to use it for the new abilities, but right now I'm waiting for at least SP3.0, probably 4.0

By: Dennis Dohogne  Mon, 13 Mar 2017 15:21:15 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I agree, I wouldn't say that the problem has really gone away for good, we just aren't in need of a project in a hurry right now so we aren't seeing problems.

By: Jim Steinmeyer  Mon, 13 Mar 2017 15:24:42 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

That's a new "feature" of SWX you just highlighted!  The reliability of the software is inversely proportional to the urgency of the project!!

By: Dennis Dohogne  Mon, 13 Mar 2017 15:26:53 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Experienced that issue with corruption as well and also had the issue disappear without changing anything.

 

Now however I seem to have my drawing crashing whenever I save. It does save and only seems to crash when it's all done what it's suppposed to do and then..... 2017 stops working and all I'm left able to do is close SW.

 

Does it do it every time? No, only once, maximum, per drawing.

By: Peter De Vlieger  Mon, 13 Mar 2017 16:18:50 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Its been happening to me as well.  Its hit or miss. I will have an assembly that will not save(saying its corrupt).  I will make a small change like change a part to transparent, and the assembly will save.  Sometimes it works and sometimes does not. My go to fix for now is to do a save as and change the filename.  For some reason that works.  Then do a save as again and overwrite the old filename so i can get it back to the original name. 

By: Shane Revill  Mon, 20 Mar 2017 18:12:54 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

That is what we have found as well.

By: Jim Steinmeyer  Mon, 20 Mar 2017 20:07:51 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

2017 is supposed to have some 'repair corrupted files' functionality in it.  A dialog box is supposed to pop up when corruptions are found during opening, but maybe the dialog box is set to be automatically dismissed.  I wonder if that is causing the problem and then fixing it for those who have seen it go away at least.

By: Tom Helsley  Mon, 20 Mar 2017 22:11:01 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Jim,

What OS are you running on? Please include Graphics Card/Driver please.

 

To everyone else reporting this problem here, I am curious to know if y'all are on the same OS.

By: Don Carter  Tue, 21 Mar 2017 12:07:20 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Don,

 

I am running SW 2017 2.0 on Windows 10.  Graphics Card is NVIDIA Quadro K5100M with driver version 21.21.13.7563.

Dell Precision M6800. 

By: Shane Revill  Tue, 21 Mar 2017 12:44:08 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Shane,

That's a big help!!  Thanx.

We're just getting ready to go to SWx 2017, the question is "Now, on SP2.0, or wait until SP2.1 or 3.0?"

 

We're on Windows 7 with migration to Windows 10 later this year. We too use (a variety of) NVIDIA Quadro cards on HP machines.

 

Does anybody running Windows 7 have this problem?

By: Don Carter  Tue, 21 Mar 2017 12:58:06 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Don,

Unfortunately yes. We are on Win 7 using SW 2017 SP2. and an NVIDIA Quadro K4000 card.

Unfortunately this is on a locally built system running an Intel server board because "our local shop provides great service and Intel will ship him repair parts overnight." Dang thing sounds like a jet starting up but is nowhere that fast.

By: Jim Steinmeyer  Tue, 21 Mar 2017 13:23:37 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

....the plot thickens....

We'll definitely be testing to see if we get anything like this.

 

It sounds like your assembly is small (3 parts) - are  all of the parts saved in SWx 2017?

By: Don Carter  Tue, 21 Mar 2017 13:38:38 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

It is entirely random. Yes the parts all are saved in SW 2017 (usually). The assemblies can be from smaller assemblies we are just starting on to existing assemblies of hundreds of parts that are just being updated. I am not seeing any rhyme or reason here. To be honest we had thought it was fixed with SP2 as we went a couple of weeks without problems. But now all three of us have had problems again in the last few days. Not as bad as before but still there.

By: Jim Steinmeyer  Tue, 21 Mar 2017 14:01:49 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I think i fixed it. 

When you save your file quickly stand up, spin around three times, look at the screen a say "come on baby" come on baby". 

 

This works for me 80% of the time.

 

Yes! Entirely random. 

By: Shane Revill  Tue, 21 Mar 2017 14:25:41 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Clockwise, or ......?

Hahahahaha

By: Don Carter  Tue, 21 Mar 2017 14:32:44 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

We also save our files to a server without PDM. Other than that our server is just over a year old and that there are several other people on this post having the same issue, I would suspect that you could be correct.

By: Jim Steinmeyer  Tue, 21 Mar 2017 14:49:30 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

We store all our files on a server without using a PDM.

 

Several years ago, we had issues with corrupt files or "failed to save document" errors.

It turned out to be our server.  Something was up with either the network hardware or the server machine/hard drives were on their way out.

Long story short, we replaced the server and beefed up our network switches and cabling.  Boom no more failed to saves.

 

Have you guys looked into the health of your server, or is your setup nothing like that?

 

All these 2017 issues are spooking me enough to not make the jump.

 

Instead of an annoying bug you can work around, this one sounds like one of those lose work issues.  That's a cardinal sin in my book.

By: Andy Sanders  Tue, 21 Mar 2017 14:38:41 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Jim.. yep.. 2017 sp2 is showing these errors and corrupting files..   I just happened upon it will I was trying to help a person here with a question about *.ifczip files and decided to test importing large ifc files in 2017 sp2.    The 2 ifc's had >6K  and >10K components and >100 asm's..  and I had 4 corrupt parts and 2 corrupt asm's while saving.

I'm guess'n there is sumthing wrong.

By: Paul Salvador  Tue, 21 Mar 2017 15:48:47 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I was just going to ask how large these were.  Thanks.  They want me to go to 17 next week.  Fighting with them now.

By: David Nelson  Tue, 21 Mar 2017 16:05:06 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

When 2017 came out - I thought SP0 worked very well and then SP1 was worse - I think SP2 is ok but still needs plenty of work, I can do my job but sometimes there are just little issues -  One that I noticed a few weeks ago - Assembly and part property files get mixed up

 

Just be prepared to some mis fits when you do upgrade to SP2....

By: John Stoltzfus  Tue, 21 Mar 2017 16:20:24 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Thanks for the feedback!!!  You're saving me from a mess.

By: Chris Clouser  Tue, 21 Mar 2017 16:37:47 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Fight the good fight!  If you go to 2017 and have problems, what then?  Stay on your current version until you see evidence that SWX17 is more stable in SP3.0 (hopefully).  The new features 2017 brings are not worth the problems, at least for me.  Some folks are not having problems and I wish I were one of them.  My system is clean and meets all the SWX criteria, including approved graphics drivers.  I must be holding my mouth wrong - obviously something I only started when I installed SWX17.

 

If you do go to 2017 I highly suggest you make a thorough backup of all the files first.  Once a file is saved in 2017 and you have a problem, you are now facing a huge amount of work to operate in a previous version unless you have everything backed up.  Important:  This includes backing up Toolbox as well.

By: Dennis Dohogne  Tue, 21 Mar 2017 16:15:40 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Update:

I have finally been able to capture and send an RX to my VAR and they can see the issue. I am now being asked to attempt to save to my local computer and see if the problem occurs there as well. We currently save to a network drive (no PDM). Has anyone seen the issue while saving to the local hard drive? Other wise it could be a while before I see it, if ever.

By: Jim Steinmeyer  Fri, 24 Mar 2017 19:23:04 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Yes, I have. Just yesterday on some Assy. that has been good for some time. On local drive outside of PDM.

usually after a few tries it does save, one Assy I have to change configs. and then it saves.

always have windows explorer open to check if it saves.

By: Andreas Rhomberg  Fri, 24 Mar 2017 19:43:53 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

To confirm, local drive as in on your computer?

By: Jim Steinmeyer  Fri, 24 Mar 2017 19:51:38 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

correct, C:drive

By: Andreas Rhomberg  Fri, 24 Mar 2017 21:06:17 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Yes i only work from my local drive and it happens. 

Good tip Andreas on having explorer open to make sure it saves.  One time when i was having this problem i did a save as and changed the name(my usual go to fix for this problem).  I noticed in windows explorer the new file had zero bytes.  It did not save even without an error message. 

By: Shane Revill  Mon, 27 Mar 2017 12:37:01 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I'm a little disappointed as SP3 is right around the corner and none of the corruption or crashing issues seem to be getting addressed by SW for this release.

 

Perhaps my query was not as full as it could be. If so, someone at SW do us a solid and let us know what is up?!

Matthew Lorono Jody Stiles

By: Scott Casale  Mon, 27 Mar 2017 13:24:04 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I just ran into this problem and found that I was able to save by doing a save-as 'new filename', then save-as 'old filename', delete 'new filename'.  It's not a cure, but it allowed me avoid redoing a bunch of work.

By: Walter Fetsch  Mon, 27 Mar 2017 18:38:27 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

That has been our go to solution for now. Our VAR is now in contact with SW so we will see how responsive they are.

By: Jim Steinmeyer  Mon, 27 Mar 2017 19:01:57 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Not a solution, but a work-around.  Thanks to all that are sharing such tips!

 

At least through this forum we are finding and sharing things that allow us to keep on grinding out our work, despite the problems we are running into with this software.

 

The silence from SWX and the VARs is deafening.

By: Dennis Dohogne  Mon, 27 Mar 2017 19:25:53 GMT
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