We use cookies to operate this website, improve its usability and track visits. Please note that by using this site you are consenting to the use of cookies.
Learn More |

This morning one of the guys asked me a couple of questions about Pack-And-Go and following the questions I found he is having "Can't save because of a corrupt file" issues with his assembly. I was seeing this yesterday and in talking in the office we learned that the other engineer here is seeing the same thing. I searched the forum but did not get any recent hits for corrupt files so I thought I would ask so I could add to someone Else's SPR if there is one open. This did not start happening until we "Upgraded" to SP2 last week. We currently are only seeing this with assemblies.

 

     The issue is that when creating an assembly we are suddenly consistently unable to save the assembly due to a "Corrupt File" error. One of the engineers stated that if he "just kept trying" it would eventually save the file. That has not worked for the other two of us. Yesterday I learned that if I saved the assembly after every new feature (cut or part added and placed) I had no problem. But let me forget and add and mate 2 or 3 new parts, even if they are the same part and I will get the corrupt file every time. I am making an auger that consists of 1) a base tube, 2) several sections of flighting and 3) several flighting stiffeners a total of 3 distinct parts. And yet with all of those items in the assembly I get a corrupt file for adding another one and mating it in the same manner as the previous one.

 

If someone has been having this issue and started a SPR please let me know. In the mean time I will start a  SW RX and send it off to FunTech to get it started.


Categories: Modeling and Assemblies, Assemblies

Comments
Last comment By: Edward Poole   Wed, 28 Jun 2017 21:15:20 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

It sounds like you guys are saying that SolidWorks is ransomware.  You have to keep paying and updating for it to work, or kind of work.  The magic service pack that will fix all your problems are just around the corner  If you stop paying, you're stuck at a release that probably has major issues.

By: Dan Golthing  Wed, 17 May 2017 21:45:59 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

So far the response from Go Engineer has been to blame the network, the network cards, the OS, not having a UPS, old drivers, bad hard drive and network traffic interference. After explaining AGAIN that we are working off of local copies of the files, this is happening on multiple machines/platforms, all our workstations have UPSs on them and this didn't start till we installed SP2 and wasn't fixed with SP3, the response was we must have a corrupted install of SP2 and SP3 on our machines due to antivirus software on the machines and we need to download a complete install package, turn off all anitvirus/malware/spam filters and programs and then install the package. I don't have time and our design engineers don't have the patience for all that blame game crap so SW2017SP3 got deleted and a clean install of 2017SP1 went back on. Maybe once we get this current project complete I/we will have time to chase our tail while SolidWorks and GoEngineer point fingers at everyone and everything else.

By: John Kochan  Thu, 18 May 2017 12:10:48 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I'm so confused now whether it's ok to install or not....

Still on 2016 SP5 for now.

By: Andy Sanders  Thu, 18 May 2017 17:09:00 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I would wait a little if there's no hurry to get to 17. Yesterday was full curup assembly files, least 4. Now today so far nothing. Who knows why

By: Todd Bush  Thu, 18 May 2017 17:14:48 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I'm on SP3 for around a week and most drawings need to be opened by selecting Open go to the folder and select all the Assembly/Sub Assemblies files and the drawing file then clicking on open - if I try to do either ctrl O or go to file open I get this

 

 

So now I need to go file open and select the drawing and assembly files

 

 

Hit open here

 

 

Sometimes this don't work so I need to shut down SW and restart, then it'll work 

 

 

 

This issue has just started with 2017 SP2 so I thought that maybe there is a chance that it'll be fixed in 2017 SP3, really??

 

These are all good files no other errors within the parts or assemblies

 

By: John Stoltzfus  Thu, 18 May 2017 17:25:50 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

16 SP5 was very stable. 17 SP3 not so much.

 

 

Thought I would add 15 got me into some really bad habits it was so stable that I stopped doing saves every few minutes.  that has come back to bite a few times already.

By: David Nelson  Thu, 18 May 2017 17:18:59 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

This is unacceptable.  How can something like this continue?  They must have no idea what's happening or how to fix it.

It's basically crippled the software.

 

I will not update our team until this is definitively fixed.

 

Meanwhile the subscription dollars roll out....

By: Andy Sanders  Thu, 18 May 2017 17:31:07 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Whoa. I'm on SP3, and we haven't had any corruption issues. I can't remember if you are on Sub. I would really contact your VAR if you can.

By: Scott Casale  Thu, 18 May 2017 17:34:16 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Since I know that's how it works, it doesn't take me long to open all the files, they're not big huge assemblies and I really like to have the assembly files open most of the time anyhow, just to assure that the rebuilds and updates are good to go, but somebody with a large mega assembly could have some major issues opening files.  The only thing that I thought of is that I use multiple tab drawings and maybe there is a new option in the Tools/Options that I need to check or un-check so it loads properly.  It appears that it can't gather all the information together that it needs to open the file, like a time out or something like that..

By: John Stoltzfus  Thu, 18 May 2017 17:36:44 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

It's no big deal for me at the moment and creates no hardship here, once I figured it out.  I remember this happening in other releases as well, this isn't my first rodeo.  Like I mentioned, most times I have the drawing and assembly files open anyhow when I'm completing my drawing.. One thing I did forget to mention is when I'm done with a drawing and close it, I can re-open it later without opening all the assembly files, but wait a few hours there is a chance the file won't open...

By: John Stoltzfus  Thu, 18 May 2017 17:41:35 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Unfortunately I don't think John Stoltzfus is on subscription (I think he posted that elsewhere).  But, I think this definitely deserves an SPR!  My assemblies have many more subassemblies and parts than what he has posted.  Luckily we haven't switched over to 2017, yet.  That kind of thing would drive me crazy with a large assembly.

By: Matt Peneguy  Fri, 19 May 2017 16:35:04 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

My VAR had noted the problem but when it appeared to be solved with SP3 we did not pursue it further. If we have any further occurrences I will see that something gets don from this end.

By: Jim Steinmeyer  Fri, 19 May 2017 16:41:20 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Well it has again show back up on 2017 SP3. But you want to know something weird.  I got pissed and said to just close not save.  When I opened it back up all my changes were there.  This happened 3 times today on 3 different Assemblies.  Think we may be getting a false corrupt assemble warning.  Which pisses me off even more.

 

Thought I would add, these were not large assemblies like some of you do I would have only lost about 10 minutes completely redoing it.  But with the size of assemblies some of you do I may just have had a heart attack.

By: David Nelson  Tue, 23 May 2017 22:36:25 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

We are currently using SW2016 SP5 & my manager is keen to move to SW2017 now that SP2 has been released. I managed to persuade him to delay till SP3 after I saw this thread but now SP3 has been released & problems (for some) are still persisting, would it be better to skip SW2017 altogether? I'm pretty happy with SW16 & I don’t really see that many benefits on switching to SW17.

 

Any recommendations would be appreciated. Thanks.

By: Chris Berry  Wed, 24 May 2017 07:41:14 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I agree totally Dennis, we need to keep the ONE and TWO thread sitting in the top twenty on the home page so that it never fades away. Even if it means shameless bumps..........

 

Dave.

By: Dave Bear  Wed, 24 May 2017 10:53:37 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

With me, I'll loose anything I added to the assembly. But, if I'm editing or open edit a part, those changes remain

By: Todd Bush  Wed, 24 May 2017 11:11:42 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Dave Bear, perhaps you need to modify your profile to OCCUPATION: Annoying People, Shameless Bumper.  But as I write that I wonder if shameless bumper has a sexual connotation in Australia.

By: Dennis Dohogne  Wed, 24 May 2017 11:44:09 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

LMAO, it does Dennis, but I can live with that!

 

Dave.         

By: Dave Bear  Wed, 24 May 2017 12:06:21 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Idea for badge ribbons for SWW18 . . . Shameless Bumper

By: Todd Blacksher  Wed, 24 May 2017 12:30:18 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

LOVE IT!!

 

We might also need Shameful Bumper.

By: Dennis Dohogne  Wed, 24 May 2017 12:33:54 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

David Nelson wrote:

 

Well it has again show back up on 2017 SP3. But you want to know something weird. I got pissed and said to just close not save. When I opened it back up all my changes were there. This happened 3 times today on 3 different Assemblies. Think we may be getting a false corrupt assemble warning. Which pisses me off even more.

 

Thought I would add, these were not large assemblies like some of you do I would have only lost about 10 minutes completely redoing it. But with the size of assemblies some of you do I may just have had a heart attack.

I've had something similar happen occasionally when trying to save a file after making some changes.  I'll get an error message saying the file is corrupted and can't be saved, but when I check it was saved with the changes (although I usually save to a different name just for a little insurance).

By: Glenn Schroeder  Wed, 24 May 2017 12:44:33 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Glenn

usually when we change the name the file does save, there have been some cases where it didn't but not as many.

 

Chris Berry

To be honest, with this glitch I would almost consider waiting until 2018 SP4.0, or at least 2017 SP4. I haven't seen any new features in 2017 that I can't live without and this makes me regret  advocating making the switch at SP1.0

By: Jim Steinmeyer  Wed, 24 May 2017 13:10:46 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

This is happens frequently.  I can go thru the usual work/save/work/save etc. sequence for hours then all of a sudden...CORRUPT AND CANNOT BE SAVED!  Very frustrating.  Rebooting seems to resolve the problem for a while which leads me to believe that "something" is reaching capacity and SWX just gives up the ghost.

 

2017-05-24_10-34-33.jpg

By: Jim Paige  Wed, 24 May 2017 14:40:26 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

You ought to start reporting this to your VAR every time.

By: Scott Casale  Wed, 24 May 2017 14:51:47 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Yes please report it to your VAR and see what you can get started. My VAR started working on a SPR but was given the understanding that this was solved with SP3.0 so has not continued. As we have not had problems since going to 3.0 I have nothing to send the VAR to get the ball rolling again. But if someone else does I would eagerly add my vote to the SPR.

By: Jim Steinmeyer  Wed, 24 May 2017 15:00:16 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

But then what would I do with the rest of my day?

 

I'm sure that you're right but since I can't replicate the error, its difficult to diagnose.  SWX 2017 has been extremely buggy since we upgraded a few months ago.  Spontaneous crashes, corrupt files, black screen of death, task scheduler not working, etc. have been experienced by all of our users across different platforms and operating systems.  We've had difficulty nailing down (consistent) solutions to these problems and our IT manager has been quite forthright to our VAR about our issues and discontent (that's about as nice as I could put it).  In the meantime, we fight each battle as they occur, find a workaround if possible, and get on with the job.

 

I'm looking forward to testing SP3.0 to see if things have improved.  Has anybody tried SP3.0 yet?

 

Solidworks Premium 2017 x64 Edition SP2.0

Windows 10 Pro

Intel Xeon CPU E5-2667 v4 @3.20GHz

64 GB Ram

By: Jim Paige  Wed, 24 May 2017 15:05:16 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

We're on 2017 SP3.0  no corruption issues here.

 

Although, prior to 2017 SP3.0, we had issues with the routing program and corruption, but have not actually used it since we upgraded.

By: Scott Casale  Wed, 24 May 2017 15:08:14 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Jim Paige,

3.0 appears to have solved our problems but others are not having as good of results as we are.

By: Jim Steinmeyer  Wed, 24 May 2017 15:08:55 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Fingers crossed for success!

 

Thanks for all of the input and suggestions.  I appreciate it.

By: Jim Paige  Wed, 24 May 2017 15:19:09 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

It will not let me save to a new name. That is corrupt too.

By: David Nelson  Wed, 24 May 2017 15:36:11 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Have you tried adding a configuration? that sometimes helps for some reason.

By: Jim Steinmeyer  Wed, 24 May 2017 15:39:18 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

for me , just changing Configuration helped most of the time in Sp02

By: Andreas Rhomberg  Wed, 24 May 2017 15:40:36 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

There is only one configuration, the ones yesterday were new assemblies just added more parts.

By: David Nelson  Wed, 24 May 2017 16:01:27 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Mine works fine about every other day.

By: David Nelson  Wed, 24 May 2017 16:02:14 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Just go a new one It now tells me the file is corrupt and will not save.  but the file that is corrupt is a completely different file and does not even have any of the same parts in it.  Not one part is used in both files.  So I closed without saving and reopened it and all the changes I made were there.  File saved this time with no problems.

By: David Nelson  Wed, 24 May 2017 17:29:39 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

One more thing I noticed.  If I open a drawing and need to modify the assembly, I open from the drawing and save to go back to that drawing.  Its this save that causes the corrupt message.  But if I just open and close a drawing no error on save.

By: David Nelson  Wed, 24 May 2017 18:27:06 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

This is the exact issue with corruption we had.

By: Scott Casale  Wed, 24 May 2017 19:33:03 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

David, are these issues with SW17 SP3?

By: Chris Berry  Thu, 25 May 2017 07:36:22 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Yes, Today is one of the Bad days.  Open a Drawing from the drawing open the part to make modifications to it.  Try to save part comes back a corrupt.  Hit close again this time without save.  It goes back to the drawing as it should with all changes intact no problems.  Save drawing it works as it should.

 

  Now if I open the Assembly from the drawing and save this time it will work fine.

 

  Really think I'm getting a false Error.

By: David Nelson  Wed, 31 May 2017 14:01:37 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Hi David.

 

Is this with SW2017 SP2 or SP3?

By: Chris Berry  Wed, 31 May 2017 14:05:04 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

17 SP3

By: David Nelson  Wed, 31 May 2017 14:16:06 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Thanks, thats definitely an extra nail in coffin with regards to us upgrading to SW2017. I was holding off till the corruption bug was fixed in SP3, but if users are still getting it then I'll stick to SW2016 SP5. Will probably wait & see if they have made a mess of SW2018.

By: Chris Berry  Wed, 31 May 2017 14:27:25 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

By the time 2018 comes out you should be good to go with upgrading to 2017. They should have the bugs fixed by then.

By: Jim Steinmeyer  Wed, 31 May 2017 14:35:50 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

We're looking at getting Solidworks PDM, which means upgrading from 2015 to 2017. Not looking forward to data corruption issues, but from what I've seen, they don't happen so often with SP3. Keeping my fingers crossed.

By: Al Griego  Wed, 31 May 2017 14:42:48 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

You will love the advantages of PDM, I have been pushing for it here as I have used it at Jobs before. By the time you get it implemented we may be at 4.0 so maybe everything will be cleared up by then.

By: Jim Steinmeyer  Wed, 31 May 2017 14:53:46 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Not on PDM so maybe that may be part of my problems.

By: David Nelson  Wed, 31 May 2017 14:57:45 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

We used Teamcenter when I was working with NX, and while it had it's foibles, it made controlling revisions and drawing releases a lot better. I hope SW PDM does the same.

By: Al Griego  Wed, 31 May 2017 14:59:10 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

David, we are not on PDM here either and have yet to see problems with 3.0 so I don't know what we are doing different.

By: Jim Steinmeyer  Wed, 31 May 2017 15:54:25 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Its like and every other day problem.  Yesterday was fine all day.  Today 1st file of the day did it.

By: David Nelson  Wed, 31 May 2017 16:14:07 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

David,

 

WE are not on PDM. We had this issue on SP 01 but after going to SP 02 it has gone away. We had to do a couple of re-installs for an un related issue and that seems to have taken away the corrupt file problem for us. I know it is not a solution, but figured I would let you know that we are running without PDM software and are not experiencing these issues anymore for whatever reason.

By: Paul Risley  Wed, 31 May 2017 17:01:03 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Update Just got done with a complete reload of solid works.  Seems even if it said I had SP3 the folder for it was empty. So far seems ok but it was this way before work good for a day then stop working right. 

 

  Yesterday To build an Assembly I had to put the 1st part in and then save ,add the next then save.  Had to do that for each part.  If not when I tried to save it came back as correct and nothing could save it.

By: David Nelson  Tue, 06 Jun 2017 17:42:58 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

On my computer I wound up doing 3 re-installs before I saw this go away. The only reason I kept at it was 1 computer here was working with no corrupt assemblies. So we had to shoot it to the sourcing of the issue. Which in our best determination was the software and something buggy during the installation process.

 

I still am working in windows 7 professional with SW SP02 and have been for a couple of months without the corrupt assembly. I seriously feel your pain though, I pushed for SW2017 to be installed as fast as possible for the translator functionality, when we started having the corrupt assemblies I had a little egg on my face about rolling out a "new" software.

 

Good luck I hope you can resolve this, I know how frustrating it is.

 

On our end since we work a lot in virtual assemblies and parts when the main assembly gets corrupted there is no "backup" file of parts. In essence we were losing a lot of ground every day, just wish this software worked like it is supposed to.

 

I wish I could get away with selling a customer a tool that "sort of"  works and they will have to bear with me while I update their tool every couple of months based on their operators complaints.

By: Paul Risley  Tue, 06 Jun 2017 17:55:48 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Paul Risley wrote:

I wish I could get away with selling a customer a tool that "sort of" works and they will have to bear with me while I update their tool every couple of months based on their operators complaints.

If you're that gullible... I got a couple of rusty tools from my shop I could send you,  you may need an adjustable wrench, screw goes a little hard and the handle is bent and for some reason the jaws aren't parallel anymore, but think you be happy with it for most repair projects that come up..... Anybody else interested is some things that work half baked, let me know, I got more tools...

By: John Stoltzfus  Tue, 06 Jun 2017 18:10:32 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Do you have a "lightly used" board stretcher?

I was working on a project over the weekend - I cut the board twice, but it was still too short . . .

By: Todd Blacksher  Tue, 06 Jun 2017 18:14:21 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Yep - happy to oblige, coming right up pm your personal mailing address and you'll see Sawdust and Elmer's Glue.  This mixture will also have pcs of plastic chips that you need to melt the concoction to the correct size.

By: John Stoltzfus  Tue, 06 Jun 2017 18:17:29 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Naw I'm good. I have just been updating my tools at home and got rid of all of my rusty tools and things that don't work anymore. It is amazing how fast you can fill a 20 yard dumpster with old and broken stuff.

 

As far as half baked I don't think too many of us would be employed if our products didn't actually function as they were supposed to. Just saying.

By: Paul Risley  Tue, 06 Jun 2017 18:30:59 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Well the corrupt file bug came back here again today and I was able to create a new RX to send to the VAR. It did save after about 8 configuration changes, documented in the RX so hopefully we will be able to get a SR file started this time. I will post when I learn something.

By: Jim Steinmeyer  Tue, 13 Jun 2017 16:32:41 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

We still are running without this issue. (For whatever reason). I remember how frustrating it was. Hopefully they can get an SR for you to fix this permanently and address it in all future releases.

 

Good luck with this one.

By: Paul Risley  Tue, 13 Jun 2017 16:50:32 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

After a complete delete and re install of solid works so far its working good for assemblies.  But dialog Boxes that after you reply to them and they should disappear, mine don't.  They get translucent and hang around in your way for a couple of minutes.  Sort of like my video card is not working right.  Mine is an approved on and has the current driver or so Solidworks RX says.

By: David Nelson  Tue, 13 Jun 2017 18:19:45 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I've seen the same dialog box "ghosting" on mine (Win10/SWX17/SP3.0)

t

By: Todd Blacksher  Tue, 13 Jun 2017 19:04:02 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I experience dialog box ghosting also.  Seems to be most prevalent when I'm in a large assembly.

By: Jim Paige  Tue, 13 Jun 2017 19:20:27 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Sorry but glad its just not me.

By: David Nelson  Tue, 13 Jun 2017 19:30:00 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I've seen this twice this week in a very basic assy. We're running 2017, SP 0.0. The only times it happened was when I tried to add a new part to an assy by building it in place. (Is that called top down or bottom up designing? )

 

I saved before I started adding the new part so when I got the corrupt error it was (mostly) painless to get the good assy back.

By: Matt Finley  Tue, 13 Jun 2017 20:59:39 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I wish I could get away with selling a customer a tool that "sort of"  works and they will have to bear with me while I update their tool every couple of months based on their operators complaints.

Paul Risley I bet you already sort-of have. I mean, none of us does everything perfect every time right? And you have deliverables to your customers. Do you really believe they've never had an issue with one of your mistakes?

 

I'm not defending a company letting known issues go on and on and on without some type of resolution, but think about it... a program like Solidworks is not made by one person. It's not even made by one company. All the components made by all the people have to work together, much like engineers on large designs. It's not always easy and occasionally it's not possible without a redesign.

 

That being said, I've written a dozen or so small computer programs and there's NO WAY I could ever test all the possible things a user might do with my program that could screw up the output. Expecting that level of debugging with something the scope of Solidworks is simply not based in reality. Solidworks, to their credit, has a very robust method in place for us to report errors and the important things typically rise to the top and get taken care of.

 

And I'm not trying to bash you, I'm the same way when it comes to working on cars so I usually refuse to do it myself. The people that engineer these things typically have anal-cranium inversion of one type or another. You can tell they don't use the stuff they design because if they had to change their own spark plugs and realized they had to drop the engine to do it, it just might occur to them that they've got a really bad design. But they don't and we all have to live with it for as long as we have the car.

By: Matt Finley  Tue, 13 Jun 2017 21:14:22 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

It would be nice though if known issues were fixed. While this issue may be due to our various platforms, it seems to be across several windows and computer variations, so far several of us have verified that we are using accepted platforms too.

By: Jim Steinmeyer  Tue, 13 Jun 2017 21:33:33 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

And while you are on SP 0.0, it is still happening on 3.0

By: Jim Steinmeyer  Tue, 13 Jun 2017 21:34:17 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I'm not sure if anybody has referenced, or seen this particular SPR, but it may be worth trying the suggestions and seeing if it works:

 

In summary, turn off "Auto Recover" and try and save the file.

It is difficult for me to test this, as I don't see the issue at my end - but if somebody sees the message, can they give it a try please?@

By: Ed Hawkins  Wed, 14 Jun 2017 10:58:57 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

@Steve Crompton    I say that every year and the marketing sucks me in. SWKS really needs a revert back to last years SP option

By: Kurt Bonk  Wed, 14 Jun 2017 11:49:31 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

My auto-recover is now turned off. I will see if that helps.

 

Of course since auto-recover is a safety in-case of loosing data due to system crashes this seems a little like Russian Roulette.

By: Jim Steinmeyer  Wed, 14 Jun 2017 13:36:21 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Jim Steinmeyer,

Just got the following in my inbox:

I took the time to give some input on suggesting they give some attention to ONE and TWO.  If you or others receive the same email, make sure to give them some guidance, too.

By: Matt Peneguy  Wed, 14 Jun 2017 15:14:50 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I have as well. I'll bet the survey dept. is going to see ONE & TWO !!! in their sleep.

By: Jim Steinmeyer  Wed, 14 Jun 2017 15:21:51 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I certainly hope so.

By: Matt Peneguy  Wed, 14 Jun 2017 15:30:33 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

They should already be seeing it in their sleep. We don't need shiny bells and whistles, we need stability.

By: Al Griego  Wed, 14 Jun 2017 15:34:40 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

I got one as well, can't wait to fill it out tonight!

stabilitysellssoftware

By: Todd Blacksher  Wed, 14 Jun 2017 15:36:58 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

but you got.... LATEST ACCLAIM & POSITIVE FEEDBACK

stableswksplease

By: Kurt Bonk  Wed, 14 Jun 2017 16:17:31 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Matt,

 

This is not me getting defensive about your comment.

 

I don't get to sell a customer anything that sort of works because we don't get paid until the tool is signed off by the process engineer in charge of their product lines.

 

We get a scope of project prior to any build which states what our tools or automated equipment will do. Our customers don't really care how we make the tools as long as they function.(This is where I drew the comparison to Solidworks from) I have no idea how Solidworks is programmed. I am sold on a product that is supposed to meet the core functions of what I am going to use it for. In this case Solidworks gives me a scope of what the software is supposed to do. I don't care how they get there as long as the software performs what it is supposed to.

 

Now taking into the common practice of equipment manufacturers, there is a 30% down payment on most capital equipment being built. 30% more is due at in house run off. With the balance being paid at delivery of equipment. This was my mindset when I made that comment from my earlier post. If I have massive issues with my design and the equipment does not perform as intended we do not get our second 30% until we can produce the customers results in house.(With their operators running our designed equipment.) Much less seeing the last installment being paid.

 

In the end we cannot ship nor do we get paid for a tool that does not do the job as covered in the scope of the original project. I am wanting to hold Solidworks as accountable as we have to be. Mistakes happen, but after they get our subscription for the year the only recourse we have is this forum and our VAR. There is no threat of you won't see the rest of your money if you don't fix it.

 

Long winded I know, but on my end of it I would not accept this kind of mentality from a company making parts for my truck, motorcycle, chainsaw... whatever. Why should I (or any of us for that matter) accept it from a company we pay a subscription service to for a software every year?

 

Things break, things don't go as planned I understand all of that all too well. On this end of it we are required to pay full price for what is essentially every year a "Beta" version of software. How many times in multiple posts do you read about someone waiting for SP04 or later before they will upgrade? I don't get that luxury because of our contracts with customers so I get to upgrade every year within the first release time frame.

 

Ok my novel is over.

 

In the end for the most part @ SP03 we seem to be pretty stable and things are running smoothly again.

By: Paul Risley  Wed, 14 Jun 2017 17:46:10 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

We had a similar issue when we upgraded to 2017 SP2. In our case, we had multiple drawings and assemblies that would fail to open and SW said the files were corrupt. I sent the files off to SW and they couldn't find the problem. I eventually did an analysis to discover what part files, if any, the assemblies and drawings had in common. I found 4 or 5 part files that the assemblies had in common. One of those parts, despite SW reporting it had no errors, did have some funky geometry in it. That part had always given us some problems using mates on it, again, despite SW reporting no errors. Once I changed that geometry to something a little more conventional, everything came back to normal.

 

This experience leads me to believe that SP2 included some changes to the error handling routines. I started an SPR for this issue and was notified it was fixed in SP3.

By: Joe Miller  Wed, 14 Jun 2017 18:33:59 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

We all thought it was fixed in 3.0. I have been running 3.0 since it was released and this is the first time the error has shown up since the change.

By: Jim Steinmeyer  Wed, 14 Jun 2017 18:55:50 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

same here, been running 3EV and 3.0 and still not have had the Issue back, All my Issues only occurred with files that originated in 2016

By: Andreas Rhomberg  Wed, 14 Jun 2017 19:15:15 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Don't mind at all.

 

I hope at the very least someone reads it and understands that we do have to use this software everyday to pay our bills as well as them designing the software so they get paid.

By: Paul Risley  Wed, 14 Jun 2017 19:57:57 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Whenever I mess up something on one of my projects, I like to say "But look at all the other stuff I got right!"

By: Andy Sanders  Wed, 14 Jun 2017 20:00:56 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

(with a few snips applied)

Paul Risley wrote:

I have no idea how Solidworks is programmed. I am sold on a product that is supposed to meet the core functions of what I am going to use it for. In this case Solidworks gives me a scope of what the software is supposed to do. I don't care how they get there as long as the software performs what it is supposed to.

 

In the end we cannot ship nor do we get paid for a tool that does not do the job as covered in the scope of the original project. I am wanting to hold Solidworks as accountable as we have to be. Mistakes happen, but after they get our subscription for the year the only recourse we have is this forum and our VAR. There is no threat of you won't see the rest of your money if you don't fix it.

 

I would not accept this kind of mentality from a company making parts for my truck, motorcycle, chainsaw... whatever. Why should I (or any of us for that matter) accept it from a company we pay a subscription service to for a software every year?

 

Things break, things don't go as planned I understand all of that all too well. On this end of it we are required to pay full price for what is essentially every year a "Beta" version of software. How many times in multiple posts do you read about someone waiting for SP04 or later before they will upgrade?

I hope you don't mind my added emphasis.  SWX, are you paying attention to this?

By: Dennis Dohogne  Wed, 14 Jun 2017 19:54:14 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Well put Dennis.

I have and use 50+ year old tools everyday, I trust them, they make me money.  SWKS is a tool.  Last year they no longer supported a CPU and graphics card I own. This machine is robust and solid, but POOF.   Speaking to my VAR today sounds like 2018 might be a MAJOR improvement with stuff I will never use.   Open source CAD is looking better and better.  Might be time to re evaluate my relationship with SWKS. 

By: Kurt Bonk  Wed, 14 Jun 2017 21:28:35 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

well I am running SP3 and this problem is not fixed.  I have a perfectly fine assembly that all I did was finish constraining the parts and now I cant save it, or a copy of it.  I question whether SW actually fixes anything.

By: Brian Hutt  Wed, 21 Jun 2017 13:57:44 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Brian,

Have you tried creating a configuration, even without changing anything, and saving it? that has worked for several of us. Also if you can't get it to accept any saves and you give up, close the assembly and then reopen it. Sometimes it has actually saved the file but indicates that it can't.

 

Thank you for the prompt, I will see if I have an SPR# yet.

By: Jim Steinmeyer  Wed, 21 Jun 2017 14:16:25 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Jim, thanks for the insight. Saved my bacon yesterday. I'm still on 2017SP2

By: Randal Swearingen  Wed, 21 Jun 2017 15:05:25 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

"Speaking to my VAR today sounds like 2018 might be a MAJOR improvement with stuff I will never use"  This is typical of the subscription type of system.  It removes any motivation for the software vendor to create a release, that people feel is worth the money for an upgrade.  The core issue is that people feel cheated if they are just paying for bug fixes, that they feel should be fixed "under warranty".  New features are what actually provide value to a program.  So, the software vendor must include something to, at least, give the illusion of creating value.

 

-Joe

By: Joseph Dunfee  Wed, 21 Jun 2017 15:12:59 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

If you look at post 213, there is an SPR number listed there.

I have tried the fix it mentions (turning off auto recovery) and this does solve the saving issue. I also think that the SPR is targeted for a fix in SP4.0 but cannot 100% confirm this.

My suggestion would be, if you see the saving issue, to turn off auto recover, save the file, and then turn it back on (if you use it) until you see the issue again.
Ed

By: Ed Hawkins  Wed, 21 Jun 2017 15:13:29 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

That would be great info.  We typically don't use auto recover here.  If that's all it takes I'd go for the upgrade (finally).

By: Andy Sanders  Wed, 21 Jun 2017 15:18:01 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Andy,

I have shut off Auto Recover here. I just don't remember if I did it before or after the last occurrence of the problem. I was just informed that my SR has been updated with the request to reactivate it at SW so we will have to wait until they decide if it is still an issue.

Where is the GIF of twiddling thumbs or watching paint dry?

By: Jim Steinmeyer  Wed, 21 Jun 2017 16:50:02 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

The rattling of thumbs if it's toooooooo looonnnng

By: John Stoltzfus  Wed, 21 Jun 2017 16:55:42 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

OK.  I know you'll keep us in the loop!

By: Andy Sanders  Wed, 21 Jun 2017 16:56:53 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

We use PDM and still had the same problem while on SP2. I haven't noticed the issue since updating to SP3 though.

By: Austin Broeker  Fri, 23 Jun 2017 16:57:04 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

On Sp3 and Its back.  Just happened again.  1st time in a while.  So tiring.

By: David Nelson  Mon, 26 Jun 2017 18:01:32 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Is your Auto Recover turned on? Supposedly from a SPR posted earlier, the "fix" is to turn it off. You can check that.

By: Jim Steinmeyer  Mon, 26 Jun 2017 18:19:41 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Had it off in one place but see its in two places .  So have turned off both, does not bother me that they are off as I never use them any way.  Will let you know if it comes back.

By: David Nelson  Mon, 26 Jun 2017 18:28:51 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

LOL! Glad I held out!

By: Edward Poole  Wed, 28 Jun 2017 16:30:46 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Well I just received the "official" response which is pretty much what I kind of expected but had hoped for more.

 

Capture.PNG

By: Jim Steinmeyer  Wed, 28 Jun 2017 20:18:09 GMT
Re: With SW2017 SP2 we are seeing frequent corrupt files in assemblies

Jim, thanks for posting that one!

By: Edward Poole  Wed, 28 Jun 2017 21:15:20 GMT
You are not authorized to view this page No results found! Suggestions: Check spelling, try a different search, or browse topics below.