Isn't there supposed to be an I-beam cursor when editing notes to show where you are positioned?  I can't tell where I am in note text.  I've been searching for about an hour and can't find anyone else having this problem.  Did I accidently turn it off somehow?  I see it here as I'm typing but not in my drawings.  I could swear it was there before.

 

Thanks,

Diana


Categories: Drawings and Detailing

Comments
Last comment By: Henk Bruijn De   Wed, 08 Aug 2018 07:08:21 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

I don't remember anyone else reporting that, and I'm pretty sure there isn't any way to manually turn it off or on.  Have you tried using the right or left arrow keys on your keyboard to see if that will make it show up, or at least give an indication of where it should be?

By: Glenn Schroeder  Mon, 06 Nov 2017 16:20:37 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

OK, here are the usual initial support questions;

Have you tried restarting SW, or rebooted the system?

Have you recently updated Windows or SW?

What OS, SW version, graphics card & driver are you using?

By: Kelvin Lamport  Mon, 06 Nov 2017 16:33:46 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Arrows keys don't help.

By: Diana Anzaldua  Mon, 06 Nov 2017 16:36:27 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

I said I didn't remember anyone else with the same issue, but I have a notoriously bad memory.  Kelvin Lamport  found this, which reports the same, although no one replied with a fix.

By: Glenn Schroeder  Mon, 06 Nov 2017 16:46:44 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Kevin,

 

1.  Yes, I have rebooted several times since the issue started.

2.  Yes, I recently updated Windows.

3.  I am using Windows 10

4.  SW 2017 SP 3.0

5.  NVIDIA M1000M Driver Version 22.21.13.8477

 

Thanks for your help.

By: Diana Anzaldua  Mon, 06 Nov 2017 16:49:28 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Glenn Schroeder There are several hits in the Knowledge Base about text note cursors, but nothing about them being missing.

By: Kelvin Lamport  Mon, 06 Nov 2017 16:51:41 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Are you having issues similar to this?

drw note, text box caret

By: Dan Pihlaja  Mon, 06 Nov 2017 16:52:35 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Just found this in the KB

 

I don't remember the official definition of (Inactive), but I believe it means there was either not enough users who were experiencing the problem, or it could not be reproduced (and therefor not fixable) on other systems ... but I stand to be corrected.

By: Kelvin Lamport  Mon, 06 Nov 2017 16:57:26 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

In my case, it's just not there at all.  It's only missing in Solidworks notes.  It's there when I edit a dimension.  It's fine in all other programs (excel, word, email, etc.).

By: Diana Anzaldua  Mon, 06 Nov 2017 17:14:05 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Hmmm.  Well, maybe one of these days it will reappear.  I can work around it but it's annoying.

By: Diana Anzaldua  Mon, 06 Nov 2017 17:16:36 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

I suggest you go to SPR 191140 in the Knowledge Base and add your 'vote' to reactivate and escalate the problem.

 

By: Kelvin Lamport  Mon, 06 Nov 2017 17:26:36 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Thanks, I will.

By: Diana Anzaldua  Mon, 06 Nov 2017 18:20:51 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

I am having the same issue on 2018. I put in my vote. Thanks for the info.

By: Justin Byerly  Tue, 13 Feb 2018 14:53:46 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

I'm having the same issue, in both 2017 & 2018.  The cursor is present and accounted for in 2015 on the same machine.

 

Anyone have some new suggestions?

By: John Lunsford  Tue, 13 Feb 2018 23:37:19 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

I am getting the same issues in Solidworks 2016 SP4 (yeah we're behind a little), I'm installing SP5 to see if that fixes but from what i'm reading here I'm not too hopeful.

 

I just switched and got a new laptop from a tower but in terms of updates to OS i'm running on essentially what i was before.

By: Matthew Siok  Fri, 16 Mar 2018 12:59:02 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Same issue. 2018 SP3, recently upgraded from Windows 7 to Windows 10.

I have up to date graphics driver for both, never experienced this on Windows 7 but now happening on Windows 10.

By: Kyle Mitchell  Mon, 09 Jul 2018 14:36:14 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Same issue for me.  2018 SP3 win10

By: Jason Blondin  Tue, 17 Jul 2018 13:21:53 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

OKAY SO I ALSO HAD THE SAME PROBLEM WITH THE CURSOR NOT APPEARING AT ALL WHILE EDITING NOTES IN DRAWINGS,I AM RUNNING SOLIDWORKS 2018 SP 0.1 AND I SOMEHOW MANAGED TO FIX IT.

 

1.CLOSE ANY DRAWINGS OR ANY FILES YOU MIGHT BE WORKING ON

2.GO IN TOOLS/OPTIONS/SYSTEM OPTIONS/PERFORMANCE

THEN CHECK : " USE SOFTWARE OPENGL"

 

I HOPE IT HELPS!!

By: Reynold Christian  Mon, 06 Aug 2018 20:18:50 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

AWESOME! It worked for me! I am not sure what else changes with that box checked but I can stop losing my hair. THANK YOU!

By: Justin Byerly  Mon, 06 Aug 2018 23:37:47 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Reynold Christian and Justin Byerly

If using that option fixed your problem, then you either have a non-approved graphics card or are using an incorrect graphics driver.

By: Kelvin Lamport  Mon, 06 Aug 2018 23:59:00 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Kelvin,

Where I work just upgraded to SW2018 SP3.0 on about 100 computers.  Some are on Win 7 others on Win 10.  Some on towers and others on laptops.  All have approved graphic cards and drivers.  Out of those there is one user on a laptop running Win 10 that does not get a text cursor unless running OpenGL (there are several other computers with the same configuration that do not have the issue).  When we figure it out, I will report back.

Image result for fingers crossed emoji

By: David Brukardt  Tue, 07 Aug 2018 01:44:59 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

I had the same issue SW2018 SP3.0, recently upgraded to windows 10 and installed the approved graphics driver.

I've just tried this option and yes the cursor did come back in drawings, however overall performance was severely affected. Is this pointing towards a problem with the approved driver for Windows 10? Mine is also laptop.

 

Thanks, Kyle

By: Kyle Mitchell  Tue, 07 Aug 2018 07:10:24 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

David Brukardt and Kyle Mitchell

What is the make & model of the problem laptop, and what graphics card and driver is being used?

By: Kelvin Lamport  Tue, 07 Aug 2018 12:03:42 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Hi Kelvin,

 

Dell Precision 7510, NVIDIA Quadro M2000M, driver 386.07 on Windows 10.

*edit* this never happened before upgrading from Windows 7.

 

Thanks, Kyle

By: Kyle Mitchell  Tue, 07 Aug 2018 12:29:41 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Kyle Mitchell wrote:

 

Hi Kelvin,

 

Dell Precision 7510, NVIDIA Quadro M2000M, driver 386.07 on Windows 10.

*edit* this never happened before upgrading from Windows 7.

 

Thanks, Kyle

Another thing to keep in mind is that there have been some really bad Windows 10 Updates - which version are you running?

By: Todd Blacksher  Tue, 07 Aug 2018 12:36:34 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Thanks Todd!

 

forum.png

By: Kyle Mitchell  Tue, 07 Aug 2018 12:57:57 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Kyle Mitchell wrote:

 

Thanks Todd!

I'm just glad to see that you are NOT on one of the "extra-buggy" versions!

By: Todd Blacksher  Tue, 07 Aug 2018 13:20:28 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

I too have all the right equipment. Only difference is I am on the latest driver for the video card (Driver 391.25) instead of what is shown below (Driver 386.07).

 

By: Justin Byerly  Tue, 07 Aug 2018 15:12:41 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Justin - This is extremely rare, but there have been issues with the latest driver from the card manufacturer vs. the latest "approved" driver from SOLIDWORKS.

Like I said, it is super rare, so it probably isn't an issue, but just so you know . . .

By: Todd Blacksher  Tue, 07 Aug 2018 15:26:31 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Thanks for the info. I will keep that in mind.

By: Justin Byerly  Tue, 07 Aug 2018 15:31:57 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

In addition to the driver issue (most likely), keep an eye on Windows 10 display scaling.   It tends to default to 125% with some themes, and depending on your driver and screen resolution settings that can cause some interesting things.  Recommend using 100%.

Lets also not forget that some Win10 setups will automagically update your graphics card drivers for you.

display settings.JPG

JM

By: John Matrishon  Tue, 07 Aug 2018 16:23:29 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

Thank you so much.  That worked for me.

Diana

By: Diana Anzaldua  Tue, 07 Aug 2018 22:59:08 GMT
Re: My text cursor is missing when I edit note text - how can I get it back?

I had the same problem with my laptop Dell Precision 7520 with WIN10pro and SW2018 SP3 with certified hardware and downloaded Solidworks recommended driver for the Quadro card.

The "USE SOFTWARE OPENGL"-trick worked for me too.

Thanks Reynold Christian .

By: Henk Bruijn De  Wed, 08 Aug 2018 07:08:21 GMT
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