I have a laptop with 4k display and I have 2017 version of Solidworks but unfortunately the texts and icons are again tiny , there are many systems that have full HD and UHD and 4k displays, isn't it the time to solve this problem for many of users? It's a shame for such big company and such CAD software that they can't solve such a simple problem. Even with some solutions that work with other softwares we can't solve it


Categories: User Interface

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Last comment By: Ryan Olliges   Sun, 15 Jan 2017 02:49:46 GMT
I have a laptop with 4k display and I have 2017 version of solidworks

I have a laptop with 4k display and I have 2017 version of Solidworks but unfortunately the texts and icons are again tiny , there are many systems that have full HD and UHD and 4k displays, isn't it the time to solve this problem for many of users? It's a shame for such big company and such CAD software that they can't solve such a simple problem. Even with some solutions that work with other softwares we can't solve it

By: Ahmad Ghazvini  Wed, 09 Nov 2016 14:57:49 GMT
Re: I have a laptop with 4k display and I have 2017 version of solidworks

Sure , I use windows 10 n display setting I see the size of text apps and ... but the main problem is that Solidwork 2017 doesn't match with 4k and UHD display I mean tiny and unreadable icons and menus

By: Ahmad Ghazvini  Wed, 09 Nov 2016 16:51:57 GMT
Re: I have a laptop with 4k display and I have 2017 version of solidworks

What is the "Size of text and Apps" setting set to? Grab the slider and pull it around. Does it say 150%, 200%, 100%?  Also, do you have a 15.6 inch screen? Is the resolution set to 3840x2160?
Win10Scaling.png

 

You should be seeing the size of text and icons increasing with this setting. SOLIDWORKS uses the Windows DPI setting (that slider) to choose what size to make the text elements on screen. If it is set to 100%, SOLIDWORKS will not scale anything up, because Windows is telling it not to.

By: Kevin Berni  Wed, 09 Nov 2016 17:40:10 GMT
Re: I have a laptop with 4k display and I have 2017 version of solidworks

One other note, you'll need to restart SOLIDWORKS for those changes to take affect. It will not change dynamically with the slider.

By: Kevin Berni  Wed, 09 Nov 2016 17:51:37 GMT
Re: I have a laptop with 4k display and I have 2017 version of solidworks

yeah I have a 15.6 inch screen and the resolution is set to 3840x2160 all of the icons and texts in windows are correct but in some apps I have this problem. you can see my text size here. From the first day it was at 250% but from the first day I had this problem with solidworks

Capture.PNG

By: Ahmad Ghazvini  Wed, 09 Nov 2016 18:06:00 GMT
Re: I have a laptop with 4k display and I have 2017 version of solidworks

You should be seeing the SOLIDWORKS UI scale up with the settings that you have. Check the Compatibility settings for SOLIDWORKS.  Right click on the SOLIDWORKS icon from wherever you launch the app and then right click on SOLIDWORKS 2017, then click Properties... Go to the Compatibility tab. Is anything checked there?

 

If not, then I would escalate this issue with your reseller as it may be a bug and they can help you troubleshoot the issue.

 

Can you post some screenshots of the application and where it is not scaling?  Is it SOLIDWORKS itself or a tab in the task pane, or some other portion of the UI? That may help me figure out where things are going wrong.

By: Kevin Berni  Wed, 09 Nov 2016 18:52:18 GMT
Re: I have a laptop with 4k display and I have 2017 version of solidworks

The first picture is SOLIDWORKS with correct scaling that we did with trick of Dan Antoneilli (it doesn't solve the problem completely for this software, it cause other problems)  and second picture is the original scaling in my screen

Screenshot (17).pngScreenshot (26).pngScreenshot (21).png Screenshot (10).pngScreenshot (22).pngScreenshot (11).pngScreenshot (24).pngScreenshot (12).pngScreenshot (23).pngScreenshot (13).pngScreenshot (25).pngScreenshot (14).png

By: Ahmad Ghazvini  Thu, 10 Nov 2016 19:01:31 GMT
Re: I have a laptop with 4k display and I have 2017 version of solidworks

And in compatibility setting nothing has been checked

By: Ahmad Ghazvini  Thu, 10 Nov 2016 23:03:32 GMT
Re: I have a laptop with 4k display and I have 2017 version of solidworks

Ahmad,

Please escalate this to your reseller. The behavior you described is not how things should be working and scaling. Your reseller will be able to gather the right details and escalate to technical support for diagnosis.

Thanks,

Kevin

By: Kevin Berni  Fri, 11 Nov 2016 18:23:20 GMT
Re: I have a laptop with 4k display and I have 2017 version of solidworks

Kevin

I am somewhere that I don't have any access to any reseller at the moment but I need to fix this problem as soon as possible, I want you to do me a favor, can I contact directly to one of your technical guys in technical support?

 

thanks

Ahmad

By: Ahmad Ghazvini  Fri, 11 Nov 2016 18:48:56 GMT
Re: I have a laptop with 4k display and I have 2017 version of solidworks

What is your solution about this Kevin?

By: Ahmad Ghazvini  Fri, 11 Nov 2016 16:58:38 GMT
Re: I have a laptop with 4k display and I have 2017 version of solidworks

Kevin!!! NO answers!!!????

By: Ahmad Ghazvini  Sat, 12 Nov 2016 21:39:14 GMT
Re: I have a laptop with 4k display and I have 2017 version of solidworks

Ahmad,

There is only so much we can do over the forums. As I said earlier your best approach is to contact your reseller to get a support ticket going and perhaps send them a SOLIDWORKS RX package.  They should be able to help you diagnose if the issue you are seeing is somehow specific to you machine or setup (read:fixable by you) or if there is a bug that needs to be escalated to technical support.  They may also be able to suggest a work-around for now.

 

The behavior you've shown in your screenshots is not the way SOLIDWORKS is designed to handle high DPI systems, so I am curious what the final diagnosis ends up being.

By: Kevin Berni  Mon, 14 Nov 2016 17:11:44 GMT
Re: I have a laptop with 4k display and I have 2017 version of solidworks

Was there ever a solution found for this? I am having the same issue with solidworks and it seems that there isn't a solution posted anywhere

By: Ryan Olliges  Sun, 15 Jan 2017 02:49:46 GMT
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