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SOLIDWORKS Product Trial Frequently Asked Questions

Contents of SOLIDWORKS Product Trial
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Evaluation Data
  • With this evaluation, you cannot open or save data to your own computer. If you want to experiment with your own data, you can read & write data using Dropbox, Box, or Google Drive. See Using a Cloud Storage Account with SOLIDWORKS in the Browser.
  • Any files you create will be deleted from the evaluation system after you close the evaluation session.
  • You can access sample files at Document > SOLIDWORKS Product Trial. Click File > Open to access the sample content.
  • The Recent Documents list in the SOLIDWORKS software is pre-populated with files. Press R to access the Recent Documents list.
Video Resolution

The SOLIDWORKS software is maximized (dynamic) to your browser window size.

To experiment with video resolution settings to find the best balance of performance and clarity:

  • Click Settings > Change resolution   (lower left of the browser window) to find the setting that works best. Most people use Dynamic resolution.

You might also need to experiment with your browser’s zoom level. A value less than 100% causes buttons and menus in SOLIDWORKS to shrink. To make them more accessible, increase the zoom level through your browser’s settings.

Basic Tools

Here are some basic tools for using SOLIDWORKS in a browser.

Settings

Accesses more SOLIDWORKS applications, changes the resolution, shows and hides usage statistics, shares and quits the session, and so on.

Upload files

Uploads files from your local computer to the Uploads folder (under Favourites) in the session.

Dropbox

Connects to your Dropbox account.

Google Drive

Connects to your Google Drive account.

Box

Connects to your Box account.

Exiting SOLIDWORKS

Click Settings  in the lower left of the SOLIDWORKS window to quit the session.
The SOLIDWORKS in the browser session may also end if it times out. Time outs happen if you:

  • Exceed the maximum duration. The maximum duration of a session is shown in a countdown timer at the bottom of the screen while you run SOLIDWORKS in the browser.
  • Do not interact with it (by keyboard or mouse) for 20 minutes. Make sure you save any work to your cloud storage account before leaving the session unattended. See Using a Cloud Storage Account with SOLIDWORKS in the Browser.

Using a Cloud Storage Account with SOLIDWORKS in the Browser

To use a cloud storage account with SOLIDWORKS in the browser, you must first have an account with either DropBox, Box, or Google Drive.

To use a cloud storage account with SOLIDWORKS in the browser:

  1. Start SOLIDWORKS in the browser.
  2. Open the Web page provided to you in the welcome email you received when you signed up for trial access to SOLIDWORKS in the browser.
  3. Log in to MySolidWorks.
  4. Click the appropriate icon for your cloud storage account (lower right of the browser window).
  5. Click Connect.
  6. Log in using your account credentials.

    Larger DropBox accounts might take a few minutes to fully populate.

Uploading Files

Instead of using Dropbox, you can upload files from your computer to the browser.

To upload files:

  • Click Upload files
  • The uploaded files appear in the Uploads folder (under Favorites).
Downloading Files

Instead of using Dropbox, you can download files from the browser to your computer.

To download files:

  1. Click Save (Standard toolbar).
  2. In the dialog box, select Download Now (under Favorites ) as the save location.
  3. Enter a File name and click Save.
Working with SOLIDWORKS

SOLIDWORKS® 3D CAD software delivers powerful design functionality with the intuitive SOLIDWORKS user interface to speed your design process and make you instantly productive.

If you are new to SOLIDWORKS, we recommend that you start with the INTRODUCING SOLIDWORKS Guide.

Below are free training videos from MySolidWorks.com. You can open these videos in a separate Web browser so you can use the training videos along with the SOLIDWORKS in the browser version.

You can access the training files used in the videos. Click File > Open . In the dialog box, browse to Libraries > Documents > SOLIDWORKS Product Trial > Training Files.

Tutorials are available in the product to help you learn SOLIDWORKS subjects from basic to advanced. Click Help > SolidWorks Tutorials to navigate to the topics.

Finally, a collection of sample files are also included in the SOLIDWORKS Product Trial folder to help you further explore SOLIDWORKS capabilities.

Questions about SOLIDWORKS Product Trial


Which web browser should I use?
  • Chrome 24.0.1312.52+
  • Safari v7.0.3+
  • Internet Explorer 11.0.10+
  • Opera 21.0.1432.67+
  • Firefox 18.0+
If you experience trouble launching SOLIDWORKS, first try updating your browser. For example, see here.
How fast should my internet be?

SOLIDWORKS is leveraging the latest technology to deliver you incredible 3D software over the internet. With that in mind, we do suggest using this with a broadband connection of at least 3000/300 Kbps (Download/Upload). For best experience, we have found 5000/500 Kbps to be ideal for 1920x1080 resolution. For an acceptable experience, a minimum of 1000/100 is as low as a user should go.

How do I save my work?

During your browser-based session, any files created or modifications made to sample files are not saved on disk after the session is closed.

The platform allows a direct connection to a cloud storage account. See Using a Cloud Storage Account with SOLIDWORKS in the Browser.

You can also download or upload individual files through the virtualization platform. See Uploading Files.

I’m seeing this error: Connection refused: It looks like you already connected....

This can happen if you are kicked out of your session. Refresh (F5) your browser and wait 30-60 seconds for the previous session to close.

The buttons and menus are too small in SOLIDWORKS. How do I make them bigger?

Increase the zoom level in your browser’s settings to 100%. This setting is available in all supported browsers, but its location varies. In Google Chrome, for example, the zoom level is in the Zoom section of the Chrome menu on the browser toolbar.

If I get disconnected while working, will I lose my work?

If for any reason you get disconnected, the platform will preserve your session for 10 minutes. After 10 minutes, you will be given a new instance and any unsaved work will be lost.

Recommendation: Connect your browser session to an online storage account to save your data periodically.

What if I have performance trouble or errors during the evaluation?

  • Check your internet connection quality using www.speedtest.net.
  • Switch to an ethernet-wired instead of wireless connection.
  • Try a different, supported web browser.
  • Try reconnecting at a later time.

What if I want to continue using web browser-based SOLIDWORKS after purchase?

Today, SOLIDWORKS requires local installation on a Windows PC. See system requirements here.

We do not currently offer any SOLIDWORKS tools through the browser platform - it is limited to free evaluations and trials only.